How to Download and Use the Air Canada App
If you are a frequent flyer with Air Canada, or you are planning to travel with them soon, you might want to download their mobile app. The Air Canada app is a convenient and easy way to manage your travel plans, access your loyalty benefits, and enjoy onboard entertainment. In this article, we will show you how to download and use the Air Canada app on your device.
What is the Air Canada App?
The Air Canada app is a mobile application that allows you to book flights, check-in, access your boarding pass, receive notifications, and more with Air Canada. It also integrates with the Aeroplan loyalty program, so you can earn and redeem points, track your elite status, and access exclusive offers. The app is compatible with mobile devices running Apple iOS 13+ and Android 7.0+.
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Benefits of using the app
Some of the benefits of using the Air Canada app are:
You can save time and avoid queues by checking in online and using your mobile boarding pass.
You can stay informed about your flight status, gate changes, and cancellations with push notifications.
You can enjoy turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR) to start.
You can stream movies, TV shows, music, and more with the Rouge Player on Air Canada Rouge flights.
You can access your Aeroplan account and benefits with a single sign-in.
You can book flights using cash, points, or a combination of both.
Features of the app
Some of the features of the Air Canada app are:
FeatureDescription
Book flightsYou can search for and book flights using cash, points, or a combination of both. You can also view your fare options and fees, select your seat, and add travel extras.
Access boarding passYou can check in online and access your mobile boarding pass in the app. Your boarding pass will appear on your home screen as your flight approaches. You can also add it to your Apple Wallet or Google Pay.
Receive notificationsYou can enable push notifications to receive service messages related to your upcoming travel. You will be notified about flight and gate changes, cancellations, check-in reminders, boarding times, and more.
Navigate airportYou can use the turn-by-turn airport navigation feature to find your way around the terminal. The app will show you the shortest route to your gate, baggage claim, lounge, or other points of interest. This feature is currently available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon.
Stream entertainmentYou can use the Rouge Player feature to stream movies, TV shows, music, and more on your device on Air Canada Rouge flights. You will need to download the app before your flight and connect to the onboard Wi-Fi network.
Sign in with AeroplanYou can sign in with your Aeroplan account to access your loyalty program benefits. You can view your points balance, track your elite status progress, view your recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels.
How to download the app
To download the app on your device, follow these steps:
For iOS devices
Open the App Store on your device.
Search for "Air Canada + Aeroplan" or use this link: [4]( [
Tap on the "Get" button and follow the instructions to install the app.
Once the app is installed, open it and accept the terms and conditions.
You can now use the app to manage your travel with Air Canada.
For Android devices
Open the Google Play Store on your device.
Search for "Air Canada + Aeroplan" or use this link: [5]( [
Tap on the "Install" button and follow the instructions to install the app.
Once the app is installed, open it and accept the terms and conditions.
You can now use the app to manage your travel with Air Canada.
How to use the app
To use the app, you will need to sign in with your Aeroplan account. If you don't have one, you can create one for free on the app or on the website. Once you sign in, you can access all the features of the app. Here are some of the things you can do with the app:
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Sign in with Aeroplan
To sign in with Aeroplan, follow these steps:
Open the app and tap on the "Sign In" button at the top right corner.
Enter your Aeroplan number or email address and your password. You can also use biometric authentication if your device supports it.
Tap on the "Sign In" button again. You will see your Aeroplan profile on the home screen of the app.
Book your flights
To book your flights, follow these steps:
On the home screen of the app, tap on the "Book" button at the bottom left corner.
Select your trip type (one-way, round-trip, or multi-city), your origin and destination, your dates, and your number of passengers. You can also choose to book with cash, points, or both.
Tap on the "Search" button to see the available flights. You can filter and sort the results by price, duration, departure time, arrival time, stops, and fare options.
Select your preferred flight and tap on the "Continue" button. You can also select your seat and add travel extras like checked baggage, priority services, or travel insurance.
Review your booking details and tap on the "Continue" button. You will need to enter your payment information and contact details. You can also apply a promo code or a gift card if you have one.
Tap on the "Purchase" button to complete your booking. You will receive a confirmation email with your booking reference and itinerary.
Access your boarding pass
To access your boarding pass, follow these steps:
On the home screen of the app, tap on the "My Flights" button at the bottom right corner.
Select your upcoming flight and tap on the "Check In" button. You will need to enter your booking reference and last name if you are not signed in with Aeroplan.
Follow the instructions to check in online. You can also change your seat, add travel extras, or cancel your flight if eligible.
Once you check in, you will see your mobile boarding pass on the screen. You can also add it to your Apple Wallet or Google Pay for easy access.
Show your mobile boarding pass at security and boarding gates. You will need to scan the QR code on your screen.
Receive notifications
To receive notifications, follow these steps:
On the home screen of the app, tap on the menu icon at the top left corner.
Select "Settings" from the menu.
Select "Notifications" from the settings menu.
Enable or disable the notifications you want to receive. You can choose from service messages, flight status updates, offers and promotions, news and tips, and more.
You will receive push notifications on your device according to your preferences. You can also view them on the app by tapping on the bell icon at the top right corner.
Navigate airport
To navigate airport, follow these steps:On the home screen of the app, tap on the "Airport Maps" button at the bottom center.
Select your departure or arrival airport from the list. You can also search for an airport by name, code, or city.
View the interactive map of the airport on your screen. You can zoom in and out, and tap on any point of interest to see more details.
Tap on the "Directions" button at the top right corner to get turn-by-turn navigation to your destination. You can choose from walking, driving, or public transit options.
Follow the directions on your screen and listen to the voice guidance. You can also see the estimated time and distance to your destination.
Stream entertainment
To stream entertainment, follow these steps:
Before your flight, download the Air Canada app on your device and make sure it is fully charged.
On board, connect to the "AirCanadaWifi" network. You will see a welcome page with a link to the Rouge Player.
Open the Air Canada app and tap on the "Entertainment" button at the bottom center.
Select your preferred language and accept the terms and conditions.
Browse the library of movies, TV shows, music, podcasts, and more. You can filter and sort the content by genre, rating, language, and duration.
Select the content you want to watch or listen to and tap on the "Play" button. You can also download some content for offline viewing.
Enjoy the entertainment on your device. You can also control the playback with the app's remote control feature.
Conclusion
The Air Canada app is a handy tool for travelers who want to make their journey easier and more enjoyable. With the app, you can book flights, check-in, access your boarding pass, receive notifications, navigate the airport, stream entertainment, and more. You can also sign in with your Aeroplan account and access your loyalty benefits. The app is free to download and use on iOS and Android devices. Download it today and experience the convenience and comfort of traveling with Air Canada.
FAQs
Q: How do I update the app?
A: To update the app, you need to visit the App Store or Google Play Store on your device and check for any available updates. You can also enable automatic updates in your device settings.
Q: How do I contact Air Canada customer service through the app?
A: To contact Air Canada customer service through the app, you need to tap on the menu icon at the top left corner of the home screen and select "Contact Us" from the menu. You will see a list of phone numbers and email addresses for different regions and services. You can also use the chat feature to talk to a live agent.
Q: How do I change or cancel my flight through the app?
A: To change or cancel your flight through the app, you need to tap on the "My Flights" button at the bottom right corner of the home screen and select your flight. You will see an option to change or cancel your flight if it is eligible. You can also view your fare rules and fees before making any changes.
Q: How do I manage my Aeroplan account through the app?
A: To manage your Aeroplan account through the app, you need to sign in with your Aeroplan number or email address and password. You will see your Aeroplan profile on the home screen of the app. You can tap on it to view your points balance, elite status progress, recent transactions, and more. You can also access popular program features like Family Sharing, eStore, car rental, and hotels.
Q: How do I provide feedback about the app?
A: To provide feedback about the app, you need to tap on the menu icon at the top left corner of the home screen and select "Feedback" from the menu. You will see a form where you can rate the app, write your comments, and attach screenshots if needed. You can also choose to share your email address if you want to receive a response from the Air Canada team. Tap on the "Submit" button to send your feedback. [assistant](#message) 44f88ac181
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